Performance Improvement: Stages, Steps and Tools
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Performance Improvement Toolkit
Conduct monitoring activities

Determine if the project is staying on its necessary timeline and achieving its interim objectives


A completed monitoring form

 Job Aid — Monitoring Change Checklist

Once the implementation is under way, the role of the PI facilitator (or project manager) switches to monitoring and the performance of interim evaluations. At the milestone points in the implementation plan, the PI facilitator or delegate should assess milestone goals, provide feedback and solve problems. If deadlines slip, the PI facilitator will recalculate the project timeline and inform other implementation team members of any necessary changes in their deadlines.

Implementation problems and slippage of deadlines often have cost implications. The PI facilitator (or project manager) should therefore monitor actual costs or expenses against amounts budgeted. Cost monitoring should be integrated with other monitoring activities.

When monitoring PI interventions, it is important to pay close attention to the organizational change process and the degree to which it is affecting interventions. During implementation, the PI facilitator and key stakeholders should make several checks to ensure that the organization is successfully integrating the changes that are occurring as part of the implementation process. Even the best-designed interventions will not succeed unless you have ensured that management support remains strong.

Informed and supportive stakeholders can help conquer obstacles that arise during implementation and assist in resolving problems stemming from changes in the external environment that are impeding the progress of interventions. Their strategically coordinated involvement also helps the dissemination of results at this stage and increases the potential for applying PI in additional settings.