Performance Improvement: Stages, Steps and Tools
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Performance Improvement Toolkit
Conduct interviews with representative stakeholders

Gather key information from available stakeholders about the performance issues that will be the focus of your project


Completed Data Gathering Form

 Data Gathering Form

Your goal is to identify the major performance issues facing the organization and gather opinions about what might be causing the problems. If a key decision-maker has all the answers, this step may take only one meeting. However, it is best to talk to a representative sample of stakeholders who are familiar with the organization. Ask the key decision-makers to identify other stakeholders you should consult with. You can talk to them one-on-one, in focus groups, meetings or whatever forum suits your style and that of the organization.